Important: The website supports information and enquiries only. It does not create an online sale, take payment or arrange automatic delivery.
1. Website operator
This website is operated by Piccolo 222 Group (Pty) Ltd t/a Thermo-Solutions, registration number 2018/448611/07.
Public business address: 2 Drukkery Road, Goodwood, Cape Town, 7560, South Africa.
Email: info@thermosolutions.co.za.
Telephone: +27 21 979 7007.
2. Information and enquiries only
Submitting a contact, quote, trade, technical or stockist enquiry is a request for assistance. It is not an order, payment, acceptance of a quotation or automatic commitment to supply or deliver a product. Any transaction must be confirmed separately through current written commercial documents.
3. Products, pricing, availability and technical information
Product descriptions, images, specifications and technical material on the website provide general information and may change. Technical specifications and supporting test documentation are available on request from info@thermosolutions.co.za. Users should still confirm the current product document and suitability before specification, purchase or installation.
A request for pricing is an enquiry, not an offer or accepted quotation. Prices, lead times, quantities and supply arrangements are confirmed only in the applicable written quotation, order confirmation or contract.
The retailers listed on this website are Thermo-Solutions stockists. Product availability varies by retailer and branch; not every branch stocks every product. Confirm current stock directly before travelling or making a purchase decision. Recommended installers are independent businesses; agree the scope, quotation and arrangements directly with the installer.
Technical information does not replace project-specific assessment, professional advice or compliance decisions by appropriately qualified people. Performance depends on the selected product, full building assembly, environment, handling and installation. Current signed product documents, quotations, order confirmations and contracts take precedence where they differ from website content.
Nothing in these terms excludes or limits a consumer right or remedy that cannot lawfully be excluded or limited, including any applicable protection under South African consumer law.
4. Lawful and responsible use
You may use the public website for lawful information and genuine enquiries. You must not interfere with site operation or security, submit unlawful or misleading material, attempt unauthorised access, use automated requests abusively, impersonate another person, or include information you are not authorised to provide.
5. Intellectual property and links
Rights in website text, branding, graphics, photographs, technical material and layout remain with their respective rights holders. You may view and print public pages for personal or legitimate business reference. Before reproducing, adapting, distributing, publishing or commercially reusing any material, obtain permission from the applicable rights holder unless an express licence or the law permits that use. Do not remove attribution or rights notices.
Links to external websites are provided for convenience or as official sources. Thermo-Solutions does not control external content, availability or privacy practices. A link does not by itself imply endorsement, partnership or responsibility for the external service.
6. Website availability and changes
We aim to keep the site useful and available but do not promise uninterrupted or error-free access. Content, routes or features may be corrected, withdrawn or updated. Where accuracy matters, obtain current written confirmation from Thermo-Solutions before relying on website content.
7. Contact and related notices
Questions about these terms can be sent to info@thermosolutions.co.za. Personal-information handling is covered by the Privacy & POPIA Notice, and record requests are covered by the PAIA information page.